648 Reviews Found
Business Response
William, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
My experience when I got the truck serviced was fantastic. When I called on Wednesday, July 12 at 4:49 to schedule a service of my ac, the guy who answered the phone was extremely rude. He hung up on me
Shelley S.
Hayden
Was this review helpful?
Business Response
Debbie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
They came and picked up my car for an oil change when they brought it back. It was clean, newly washed and ready for me. They did a great job.
Sandra L.
HAYDEN
Business Response
Sandra, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Oil change and wiper replacement were completed in just under 2 hours. I also requested a tire rotation and that was not done. I had noted the wiper coupon with the appointment request submitted online, but was charged the higher amount. The service advisor easily made the adjustment. I really appreciated the free Carwash. Overall a good visit, but tires still need to be rotated.
Carol K.
Spokane
Business Response
Carol, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 270-3220.
Was this review helpful?
Confirmed Service Customer
Getting though to talk to someone was horrible. Took several weeks. But once I did. I was in and out . Very friendly. Nice . Easy going bunch of guys
Dave H.
Hayden Lake
Business Response
Dave, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Was good. Got oil change they did it in half time they said
Eric P.
COEUR D ALENE
Business Response
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
My 2021 Tahoe the morning of 7/6 had a traction control warning turn on and the vehicle started to shake. Around 11am I limped it into the dealership and Tim was my service advisor. He quickly got me checked in, got a rental car coordinated with Thrifty and got me out the door. Around 4pm that day I got a call from Tim with good news that a tech was able to squeeze me in and diagnosed it with a coil that happened to be in stock and it was all done and ready to go. The service was great and I appreciate the incredibly quick turnaround!
Ryan G.
Liberty Lake
Business Response
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
I needed to have my parking brake serviced " keeps popping up on screen " and couldn't have it done on Saturday -- I was not told this when I made the appointment to get it serviced so I drove over 100 miles each way for am oil change. You are too far away to drive there and not get done what I needed done.
Thomas F.
Fernwood
Business Response
Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Great service, always very friendly and the work was done quickly.
Brian K.
Hayden Lake
Business Response
Brian, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Great customer service. Even got my truck done earlier than expected. I appreciate the email reminders as well.
Shaun T.
POST FALLS
Business Response
Shaun, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Was this review helpful?
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
I’m from out of town and was passing through but yet they took care of me as if I was a long time customer and even washed my truck for me
Talmon H.
Harrison
Business Response
Talmon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
They spilled def and didn't clean it off the side of my truck I seen the white film the next day.
Jeff S.
Modesto
Business Response
Jeff, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Business Response
Paul, thank you so much for your positive comments about Knudtsen Chevrolet CO.! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Initial call to make an appointment for a check engine light on our new 2022 Trax did not go well. Tech said I had to wait 3 weeks to get it looked at. Ask to speak with Service Manager. Ryan and Kris were very helpful. Got me in to run a check within a couple of hours.
Douglas R.
Hayden Lake
Business Response
Douglas, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
Was this review helpful?
Business Response
Frank, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Took my car in for an oil change with a scheduled appt and waited hour and half. Personnel let me know they were running that far behind when I checked in.
Jamie D.
Post Falls
Business Response
Jamie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
The person I talked to on the phone to set up the appointment for service was an Arrogant Asshat, but the person at the service desk at the actual appointment was great.
Gregory S.
Coeurdalene
Business Response
Gregory, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. We sincerely value your business and look forward to your next visit!