648 Reviews Found
Confirmed Service Customer
Tim and Brandon are amazing. Always so friendly and easy to work work.
Lindsey I.
POCATELLO
Business Response
We appreciate your positive review about your recent experience with us! We hope to see you soon!
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Confirmed Service Customer
I told Chris my truck felt like the transmission was slipping. I have been very worried about this. When I spoke to Chris he assured me that changing the filters and transmission fluid would clear up the problem. So I agreed and spent the $437. When I picked up the truck he said everything looked great. I drove my truck home and it’s still felt like it was slipping. When I called Chris and told him he said it could be a problem with the “clutch”. My truck is an automatic but I went with it. He said he would call me back and when he did he suggested just replacing the whole transmission at the tune of $6K. No talk of checking the solenoids or anything else. There was no test drive on my truck to make sure the service fixed the issue. Up until now I was very happy with service until an actual issue arises. Now I have to try and figure this out on my own. I am not mad. I am disappointed in the lack of effort to try to find the actual issue or a cost effective solution.
Joel B.
None
Business Response
Joel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Ray was very personable, kind and polite. He answered all of my questions. It was my first service since purchasing my Blazer. Thank you Ray!
Wendy B.
Spokane Valley
Business Response
Wendy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
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Confirmed Service Customer
I had an appointment at 1:30 for my oil change and it wasn’t done until a little after 4pm. They said they were going to rotate my tires but didn’t.
Mindy W.
Post Falls
Business Response
Mindy, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 270-3220.
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Business Response
Tyler, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Consistently great service from great people! 👍👍
Brian G.
RATHDRUM
Business Response
Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had an appointment, dealer was right on and had car serviced in a timely fashion.
Gary P.
SPIRIT LAKE
Business Response
Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The team at knudtsen has been very accommodating and helpful when it came the service of our vehicle. Helping with the warranty getting the parts and labor as quickly as possible and communicating with me
Del M.
st maries
Business Response
Del, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Business Response
Alina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Ron, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Friendly service staff made this trip much more enjoyable. I had my little boys with me and we were free to walk around and look at stuff. Thanks!
Stephanie M.
Hayden
Business Response
Stephanie, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Jerry, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I was treated very well. Was in and out in just about an hour. Courteous and efficient.
Lisa A.
Post Falls
Business Response
Lisa, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
Good customer service, nice waiting area and fair pricing
Blane C.
Coeur d'Alene
Business Response
Blane, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Excellent customer service, excellent work on the vehicle and honest about what needs to be done!
Aliede B.
Hayden Lake
Business Response
We appreciate your positive review about your recent experience with us! We hope to see you soon!
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Business Response
Brenda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Ray in service did a great job keeping me informed with the status of my truck.
Eric A.
Coeur D Alene
Business Response
Eric, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone was friendly and courteous and helpful. Thankyou to Tim and Jeff for all your help.
Judy J.
Spirit Lake
Business Response
Judy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Quick and simple oil change. Everyone was friendly and took good care of me and my truck.
Ben F.
Post Falls
Business Response
Ben, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!