588 Reviews Found
Confirmed Service Customer
OIl change and recall fix. Nice folks and nice waiting area..
Melani A.
SPOKANE
Business Response
Melani, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Brought my 2017 Colorado in for service. Service writers Chris, Tim and Brent welcomed me and each treated me professionally and with dignity and respect. Professionals. Service manager Brandon along with Chris, answered all my questions regarding my recently purchased 2024 Corvette too. Allowing me to pay for my first oil change and keep my free oil change and transmission service for 2 years or 7500 miles whichever comes first was exceptional. The service department at Knudtsen Chevrolet is top notch.
David S.
SPOKANE
Business Response
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
We were sold on the ceramic coating that no matter what happens to the vehicles coding that the dealer would be able to handle it under the warranty after visiting yesterday they were wanting to charge us to use our warranty about bait and switch
Jane C.
COEUR D ALENE
Business Response
Jane, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Patrick, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
I had a great experience with the customer service rep at Knudtsen. Dropped off my car and it was completed in a timely manner.
Jason W.
POST FALLS
Business Response
Jason, thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Marc, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
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Confirmed Service Customer
Tim was very professional and thorough in helping me with my oil change.
Jeffrey S.
ATHOL
Business Response
Jeffrey, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.
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Confirmed Service Customer
Brent was on top of what needed to be done to my car and the tech did an outstanding job .The shuttle driver was on time, polite and friendly .
Robert B.
POST FALLS
Business Response
Robert, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Staff was extremely friendly and helpful. They took care of everything and made it really easy.
Gilon G.
CDA
Business Response
Gilon, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
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Business Response
Rich, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
This is my second truck that I have purchase from Knudtsen. My salesman Leon was able to get me the exact truck I wanted at fair price. I would highly recommend Knudtsen and Leon to anybody looking for a new vehicle
Ronald S.
HAYDEN
Business Response
Ronald, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. Thanks for the recommendation, and have an amazing day!
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Business Response
David, thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Excellent, professional, friendly service! Treated like a special customer! I wish that the rest of corporate America would get back to treating customers like they are special. Keep up the great work Knudtson!
Jason H.
CDA
Business Response
Jason, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Business Response
Raymond, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Fantastic experience! We bought a car a few years ago here and knew that when we needed another car, we would 100% come back! We were not disappointed with our second visit to Knudtsen, thanks again for all of your help and honesty!
Brandi F.
POST FALLS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Business Response
Karen, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Every visit to the dealership has been a five star experience. Keep up the good work. The rev ice department is the best.
Kelly T.
SPIRIT LAKE
Business Response
Kelly, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Oil change 21/2 hours , and one before that was 3 hours. No sure what problem is , oil changes before we’re one hour.
Gerald Z.
SPOKANE VALLEY
Business Response
We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 270-3220 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
2 hours to get a oil change with a schedule appointment.
Robert B.
COEUR D ALENE
Business Response
Breckenridge, thank you for reaching out to us. We regret to hear about the situation you have described. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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Confirmed Service Customer
There was a problem with not enough maintenance techs to work on vehicles. I had to wait an additional 2.5 hours. However, Brent Green, my service advisor, did everything he could to get my vehicle serviced! Brent always goes the extra mile and provides the best service! He also discounted the fees because of the long wait time. He took a bad situation and made the best of it, great job, Brent!
Joseph R.
ATHOL
Business Response
We're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!