772 Reviews Found
Confirmed Service Customer
The work is ALWAYS well done, but the cost is becoming prohibitive for our retirement income!
Greg C.
POST FALLS
Business Response
Greg, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Travis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Oil change and tire rotation was good. I will be back . Thank you
Thomas A.
POST FALLS
Business Response
Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Well came there and everything was working on my car. No check engine light all is well.then get a call from your service saying 2 of my tire pressure alerts are broken. So weird because I had no alerts on my car but sure did leaving the service center. Not feeling too well of my experience
Ken C.
RATHDRUM
Business Response
Ken, we value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us at (208) 664-8107. We look forward to hearing from you.
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Confirmed Service Customer
The job was done well for a decent fair price.
Jerome H.
POST FALLS
Business Response
Jerome, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I was satisfied with the update & key programming & service. I was severely disappointed with me getting a bill for my 2024 Camaro. I brought it in for it's first oil change which was supposed to be free. I parked it in my garage at my property in September 2024 because of the temperature the wheels can be ran. I pulled it out in April 2025 and when the service light came on I immediately scheduled the service to be done. But, since it wasn't in before December 2024 I had to pay the service bill. That is incredibly low courtesy in my book. I bought 3 brand new vehicles from Chevy in the last 1-1/2 years and this is what I get????? Seriously upset about this. I bought 2 from Knudsten last year & 1 previously about 5 years ago. May not buy there again if this is the treatment I get.
Raymond T.
POST FALLS
Business Response
Raymond, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (208) 664-8107 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
Wendy is the best: she is always kind, helpful and makes me feel heard. I enjoy my interactions with her every time
Christine R.
RATHDRUM
Business Response
Christine, thanks for your praise and kind comments about our team. We hope you have a great day!
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Confirmed Service Customer
Everything from booking the appointment to completing the service was absolutely amazing
Eddie C.
LONGVIEW
Business Response
Eddie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Scott, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Ronald, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
It was a pleasure working with Michael Boniecki. He was very professional, listened to my questions and concerns and did not pressure me in any way which I greatly appreciated. He gave me the time I needed to review my options and make the decision that was best for me. I would definitely recommend him to my friends and family!
Chris W.
HAYDEN
Business Response
Chris, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Robin, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Apart from the time it was at the dealership 2 months, so far most of the repairs seem to be good, except one issue that was listed to be repaired but not fixed. I picked up the truck Friday and notified my service advisor that it wasn’t repaired. He called me back and said he was going to talk to his boss and get back to me, I still haven’t heard anything. The service advisor was ok, some of the time it seemed I had to tell him how to do his job, there was some discrepancy on a transmission repair, I asked him to pull it up as a service bulletin and send it to my warranty company. At first he said there wasn’t one but I knew better, after asking him multiple times he pulled it up. I spent hours on the phone with my warranty company getting his shortcomings straightened out.
Chris C.
HAYDEN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (208) 664-8107 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Service was thorough and done quicker than anticipated. Friendly staff. Will continue to come back for my tahoes service
Terry P.
POST FALLS
Business Response
Terry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Timely, honest about pricing and helpful people.
Betty S.
POTLATCH
Business Response
Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO. - Service! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Tyler did an incredible job. Made buying my new truck a very smooth process. Highly recommend.
Wesley S.
COEUR D ALENE
Business Response
Wesley, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
our paperwork was mis-handled and was very disappointed that you now are passing along credit card fees, many businesses just chalk this up as a cost of doing business vs. passing along to customers.
Jenni B.
RATHDRUM
Business Response
Jenni, thank you for reaching out to us. We regret to hear about the situation you have described. We would like to get more details about this; please reach out to us at your earliest convenience at (208) 664-8107.
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Confirmed Service Customer
Very professional and great service. This was my first oil change for the new truck, thank you.
Jonathan C.
COLVILLE
Business Response
Jonathan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Buying experience was good. Trying to get info about my loan a couple days after was not easy.
Sarah R.
POST FALLS
Business Response
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!