Review Details

Apart from the time it was at the dealership 2 months, so far most of the repairs seem to be good, except one issue that was listed to be repaired but not fixed. I picked up the truck Friday and notified my service advisor that it wasn’t repaired. He called me back and said he was going to talk to his boss and get back to me, I still haven’t heard anything. The service advisor was ok, some of the time it seemed I had to tell him how to do his job, there was some discrepancy on a transmission repair, I asked him to pull it up as a service bulletin and send it to my warranty company. At first he said there wasn’t one but I knew better, after asking him multiple times he pulled it up. I spent hours on the phone with my warranty company getting his shortcomings straightened out.