836 Reviews Found
Confirmed Service Customer
Rotated the tires, changed the oil and installed new windshield wipers . I was able to finish the last couple of chapters in a book I was reading while waiting for them to finish.
James R.
COEUR D ALENE
Business Response
James, we appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Kim and the entire sales team made sure to take great care of me and my blazer!
Alexis B.
POST FALLS
Business Response
Alexis, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Service was done promptly, the service writer was very pleasant and helpful.
Kerry R.
SPOKANE
Business Response
Kerry, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Knudtsen Chevrolet CO.
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Business Response
Luther, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Kim Gillette was the best sales person i've ever had. she made the whole experience so easy and nice and it truly felt like going thru the process with a family member. she's the absolute BEST!
Kaitlyn S.
COEUR D ALENE
Business Response
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Greg, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
arrived at 942am for a 10am appt. 3 hours later, I pay and leave. 3 hours in the waiting room. unacceptable
Mark L.
POST FALLS
Business Response
Mark, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (208) 664-8107 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
The staff members are people oriented and are understanding of the customer's concerns
Douglas S.
COLBERT
Business Response
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! We look forward to your next visit! Take care!
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Confirmed Service Customer
Andy was my service agent, putting on my studded tires, balanced, washed my car. He was very friendly, I was waited on very quickly, he is very knowledgeable, enjoy working with him and when I come back for my oil change, etc, I will ask for him. H is also the Service Dept Manager and does a great job. I had my car detailed recently, the Detail Dept did a great job. Randi
Randi P.
CDA
Business Response
We're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Everyone was professional, friendly and courteous. I was communicated with on a regular basis regarding our order. The vehicle arrived much sooner than what was anticipated. Usually this would be great but since it was a corvette purchased in North Idaho it will get put in storage, if I had known that I would have delayed my order.
Kevin S.
POST FALLS
Business Response
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Wasn't in the market but drove home a new one
David M.
SPOKANE VALLEY
Business Response
Thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
very friendly service and no pressure which was refreshing!
Jennifer S.
EVANS
Business Response
Jennifer, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Karyl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I had a great experience while purchasing my new truck. My sales and finance team were very helpful . I would recommend Knudtsen Chevrolet to anyone interested in a new vehicle.
Douglas H.
POST FALLS
Business Response
Douglas, Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Amanda was so helpful and answered all of are questions
Cathy R.
LIBERTY LAKE
Business Response
Cathy, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
My service writer, I believe her name was Wendy, was fantastic. She was friendly and kind through the whole process. Give her a raise!!
Stanley T.
DALTON GARDENS
Business Response
Stanley, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO. - Service. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Set up appointment online for recall and had to miss a shift of work for the appointment and now have to miss a second shift to actually get the work done. That���s a lot of money to lose out on
William H.
KELLOGG
Business Response
William, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 310-0364 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Sales Customer
Very prompt & professional. Both sales & finance team were able to answer my questions quickly and from a position of knowledge. In addition to the quality staff the selection was absolutely unmatched in this area. Highly recommend Knudtsen to anyone looking for an easy, car-buying experience.
Casey G.
COLBERT
Business Response
Casey, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
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Confirmed Service Customer
I had an 11am oil change appt. There was zero communication until I went to the service desk at 12:45pm when I found that my vehicle had not been started. It was a work day and I had been waiting almost 2 hours by then. Apparently since I have prepaid for service when I bought the vehicle, there was nothing your service manager could do to compensate me for my lost time. An hour and a half is already ridiculous for an oil change but 3 hours because a tech got behind?
Ronell B.
CDA
Business Response
Bracy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (208) 664-8107 when you can so we can address this situation directly. Thank you and have a great day.
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Confirmed Service Customer
It came in below estimate, so that was good.
David L.
SPOKANE VALLEY
Business Response
David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!