825 Reviews Found
Confirmed Sales Customer
Kim Gillette was the best sales person i've ever had. she made the whole experience so easy and nice and it truly felt like going thru the process with a family member. she's the absolute BEST!
Kaitlyn S.
COEUR D ALENE
Business Response
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
arrived at 942am for a 10am appt. 3 hours later, I pay and leave. 3 hours in the waiting room. unacceptable
Mark L.
POST FALLS
Business Response
Mark, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (208) 664-8107 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Confirmed Service Customer
The staff members are people oriented and are understanding of the customer's concerns
Douglas S.
COLBERT
Business Response
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
Andy was my service agent, putting on my studded tires, balanced, washed my car. He was very friendly, I was waited on very quickly, he is very knowledgeable, enjoy working with him and when I come back for my oil change, etc, I will ask for him. H is also the Service Dept Manager and does a great job. I had my car detailed recently, the Detail Dept did a great job. Randi
Randi P.
CDA
Business Response
We're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO. Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Everyone was professional, friendly and courteous. I was communicated with on a regular basis regarding our order. The vehicle arrived much sooner than what was anticipated. Usually this would be great but since it was a corvette purchased in North Idaho it will get put in storage, if I had known that I would have delayed my order.
Kevin S.
POST FALLS
Business Response
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Sales Customer
Wasn't in the market but drove home a new one
David M.
SPOKANE VALLEY
Business Response
Thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Sales Customer
very friendly service and no pressure which was refreshing!
Jennifer S.
EVANS
Business Response
Jennifer, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Karyl, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
I had a great experience while purchasing my new truck. My sales and finance team were very helpful . I would recommend Knudtsen Chevrolet to anyone interested in a new vehicle.
Douglas H.
POST FALLS
Business Response
Douglas, Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!
Was this review helpful?
Confirmed Sales Customer
Amanda was so helpful and answered all of are questions
Cathy R.
LIBERTY LAKE
Business Response
Cathy, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
I had an 11am oil change appt. There was zero communication until I went to the service desk at 12:45pm when I found that my vehicle had not been started. It was a work day and I had been waiting almost 2 hours by then. Apparently since I have prepaid for service when I bought the vehicle, there was nothing your service manager could do to compensate me for my lost time. An hour and a half is already ridiculous for an oil change but 3 hours because a tech got behind?
Ronell B.
CDA
Business Response
Bracy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (208) 664-8107 when you can so we can address this situation directly. Thank you and have a great day.
Was this review helpful?
Confirmed Service Customer
forgot to reset the oil change on my car.... so wasnt sure it was even changed.... no sticker either to indicate when i am due mileage wise. called to confirm that it was in fact changed since i paid for an oil change while i was in for a recall and software update. it was. just annoying that i have that check oil light come on every time i get in c
Kami S.
GREENACRES
Business Response
Kami, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Don't hesitate to contact us at (208) 664-8107 to discuss your concerns, as your satisfaction is paramount to us.
Was this review helpful?
Confirmed Sales Customer
We really liked our salesman, Cody Edwards style doing his sales job. He is very knowledgeable and a true Chevy guy all the way. He knows the product, it's features and installed options as well as any sales professional I've ever dealt with and does a great job explaining them as well as demonstrating them to the customer. He's a real asset to Knudtsen Chevrolet. We always prefer to deal with a family owned dealership in today's corporate world so that's one of the main reasons we chose to buy our vehicle there. In the business office we were taken care of by Dan Guthrie, another great guy who's good at his job. Very knowledgeable and good at explaining and answering any questions. I think both these guys like their jobs and to me that says alot about the way Knudtsens must operate and treat their employees. We will continue to refer friends your way.
Andrew N.
ST MARIES
Business Response
Andrew, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
Corey and the manager were great! I would go there again and buy a car
Deanna D.
VERADALE
Business Response
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Dennis, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
Standard service job. On time and comfortable waiting area.
Scott W.
COEUR D ALENE
Business Response
Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
We're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Donita, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Dylan Mailhot helped me and was very courteous and informative. I stayed while I had my oil changed and although it took longer than expected he communicated with me throughout. Great customer service ����
Jodi M.
RATHDRUM
Business Response
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Harold, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!