705 Reviews Found
Confirmed Service Customer
First maintenance service was great but was manly looking to get 2 recalls done. The parts needed took over a few months and i was told they were in so i schedule the appointment. During the first maintenance was told the parts were not in stock anymore or were used on another customer's recall and they had to be ordered and may take another few months. Frustrating experience
Ryan W.
Post Falls
Business Response
Ryan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 270-3220.
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Business Response
Albert, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Paul, thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Prompt and courteous service . Explained what extra maintenance would be needed besides regular check ups. The agent was very thorough in trying to resolve a delay in a minor repair from last year !
Mae T.
couer de alene
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Rebecca, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Michael, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Brent is our service rep. I consider him a friend, and trust him to make the right calls. Brent is the best. Gary Weems
Gary W.
POST FALLS
Business Response
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
The work done was great. Only complaint is that the truck was supposed to be washed and wasn't when I was told everything else was done.
Alexander D.
Coeur D Alene
Business Response
Alexander, thank you for reaching out to us. We regret to hear about the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Business Response
Gary, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I paid for a tire rotation but did not receive a tire rotation.
Ryan N.
Medimont
Business Response
Ryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
The agent at the front desk, Tim, was superb, and got me in, even when I showed up a day early!!!! The servicing of course was excellent as well.
Jerry U.
hauser
Business Response
Jeanne, thank you so much for your positive comments about Knudtsen Chevrolet CO.! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Wonderful customer service. Comfortable waiting area. Coffee and water available
Lalonni N.
Coeur d'Alene
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
My experience was great. I called for an oil change and due to a cancellation got me in right away. They also did a recall item for the child safety seat and ordered the parts for my lane assist that was backordered when I purchased the SUV. Work was done and they were all very friendly.
Alice H.
SPOKANE VALLEY
Business Response
Scott, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Business Response
We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Love the fast friendly service that I can always rely on.
Richard H.
POST FALLS
Business Response
Richard, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Confirmed Service Customer
Takes too long to get a scheduled appointment and they are always weeks out. The cost of an oil change and tire rotation is way to expensive.
Erin J.
RATHDRUM
Business Response
Erin, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
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Confirmed Service Customer
My phone call was not returned. My email had the wrong time. The people at desk 1 and 2 had no customers but refused to help anyone.
Darin M.
Rathdrum
Business Response
Mandere, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Business Response
Darcy, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything additional we can do!