668 Reviews Found
Confirmed Service Customer
My service advisor, Kira was fantastic at keeping me updated. I was greeted right away when I first arrived. The shop is clean and organized, everyone had a good attitude.
Ameriah B.
Hayden
Business Response
Hi Ameriah, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.!
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Confirmed Service Customer
I am very pleased with your service department ! They got my pickup in before my appointment, found and repaired a problem, and kept me informed all through the procedure. They even washed my pickup when finished.
Mike F.
Worley
Business Response
Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
We made an appt well in advance for a factory retro fit and oil change. Scheduled for 2 to 2.5 hrs and an hour into the appt, we were informed that they didn’t have time to finish the retrofit and we’d have to come back another day. Schedule for March, 6 months from now. No offer of a shuttle or anything to ease the process, just come back another day. You knew how long it would take and made the appt .. just because you couldn’t manage your time, we have to come back again another day and waste more of our time? Not a good look.
Matt B.
Post Falls
Business Response
Matt, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (877) 270-3220 so we can understand your situation better in order to try and turn your experience around. Thank you, Knudtsen Chevrolet CO.
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Confirmed Service Customer
Great to be able to wait for the work to be done. Very accommodating
Deborah P.
Sagle
Business Response
Deborah, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Jeff, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Everything went well . I was annoyed when I had to hunt all over part of the lot in back for my vehicle 😒 it took me almost 5 min. to find .
Shawn B.
Post Falls
Business Response
Shawn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Mark, we want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Jimmy, we really appreciate your feedback! We hope to see you soon!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
They are always on top of everything and treat you like family
Janet N.
Saint Maries
Business Response
Janet, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
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Confirmed Service Customer
Thorough and timely service. My car runs better after each visit.
Will D.
Valleyford
Business Response
Will, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Russel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Gregory, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
My service provider Brent did an excellent job and so did everyone else 👍👍👍👍
Gary R.
Post Falls
Business Response
Gary, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Carole, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Roy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service was scheduled for the 12. Dropped of the car in the morning and at the end of the day they hadn't worked on it. They Offered a rental car that I would have to get my own ride to the next city to pick up. Opted to pick up my car instead and try again the next day. They got it done the second day. Also called sales a month ago about a truck. They never called me back.
Dominic A.
Post Falls
Business Response
Dominic, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (877) 270-3220 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Service Customer
Tim was pretty great to work with. He kept me in the know and was a delight.
Briggs K.
Post Falls
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Sandra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Chris, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!