647 Reviews Found
Confirmed Service Customer
I’m from out of town and was passing through but yet they took care of me as if I was a long time customer and even washed my truck for me
Talmon H.
Harrison
Business Response
Talmon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
They spilled def and didn't clean it off the side of my truck I seen the white film the next day.
Jeff S.
Modesto
Business Response
Jeff, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Paul, thank you so much for your positive comments about Knudtsen Chevrolet CO.! We look forward to your next visit! Take care!
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Business Response
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Initial call to make an appointment for a check engine light on our new 2022 Trax did not go well. Tech said I had to wait 3 weeks to get it looked at. Ask to speak with Service Manager. Ryan and Kris were very helpful. Got me in to run a check within a couple of hours.
Douglas R.
Hayden Lake
Business Response
Douglas, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Business Response
Frank, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Took my car in for an oil change with a scheduled appt and waited hour and half. Personnel let me know they were running that far behind when I checked in.
Jamie D.
Post Falls
Business Response
Jamie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The person I talked to on the phone to set up the appointment for service was an Arrogant Asshat, but the person at the service desk at the actual appointment was great.
Gregory S.
Coeurdalene
Business Response
Gregory, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Tim and Brandon are amazing. Always so friendly and easy to work work.
Lindsey I.
POCATELLO
Business Response
We appreciate your positive review about your recent experience with us! We hope to see you soon!
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Confirmed Service Customer
I told Chris my truck felt like the transmission was slipping. I have been very worried about this. When I spoke to Chris he assured me that changing the filters and transmission fluid would clear up the problem. So I agreed and spent the $437. When I picked up the truck he said everything looked great. I drove my truck home and it’s still felt like it was slipping. When I called Chris and told him he said it could be a problem with the “clutch”. My truck is an automatic but I went with it. He said he would call me back and when he did he suggested just replacing the whole transmission at the tune of $6K. No talk of checking the solenoids or anything else. There was no test drive on my truck to make sure the service fixed the issue. Up until now I was very happy with service until an actual issue arises. Now I have to try and figure this out on my own. I am not mad. I am disappointed in the lack of effort to try to find the actual issue or a cost effective solution.
Joel B.
None
Business Response
Joel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Ray was very personable, kind and polite. He answered all of my questions. It was my first service since purchasing my Blazer. Thank you Ray!
Wendy B.
Spokane Valley
Business Response
Wendy, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
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Confirmed Service Customer
I had an appointment at 1:30 for my oil change and it wasn’t done until a little after 4pm. They said they were going to rotate my tires but didn’t.
Mindy W.
Post Falls
Business Response
Mindy, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 270-3220.
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Business Response
Tyler, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Consistently great service from great people! 👍👍
Brian G.
RATHDRUM
Business Response
Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had an appointment, dealer was right on and had car serviced in a timely fashion.
Gary P.
SPIRIT LAKE
Business Response
Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The team at knudtsen has been very accommodating and helpful when it came the service of our vehicle. Helping with the warranty getting the parts and labor as quickly as possible and communicating with me
Del M.
st maries
Business Response
Del, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!
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Business Response
Alina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Ron, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Friendly service staff made this trip much more enjoyable. I had my little boys with me and we were free to walk around and look at stuff. Thanks!
Stephanie M.
Hayden
Business Response
Stephanie, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Jerry, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!