654 Reviews Found
Confirmed Service Customer
Brought vehicle in for oil change, tire rotation and fuel injection cleaning. When my fiancee picked up the vehicle there were dirty hand prints on the handles and side panels. When she was driving home the check engine light came on. She had to take the vehicle back and it was a sensor by air filter that was unplugged by the service department.
Steven L.
SPOKANE VALLEY
Business Response
Steven, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
James, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Our sales person was Amanda Alden and we highly recommend her. She turned a very sour experience into a much better one.
Christopher P.
SPIRIT LAKE
Business Response
Christopher, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. Thank you again for choosing Knudtsen Chevrolet CO. and we hope to see you again.
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Business Response
We're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. We hope you have a great day!
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Confirmed Service Customer
Everyone was courteous and professional. The courtesy ride was much appreciated.
Dick S.
SPOKANE VALLEY
Business Response
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
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Confirmed Sales Customer
Everyone was knowledgeable and easy to talk to. It was a great experience from start to finish.
Rodney B.
POST FALLS
Business Response
Rodney, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Norman, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I brought my vehicle in for a leaking back window. I was informed that there was a TSB for this issue but was told that it most likely would not be under warranty. After about an hour, Brent, my service advisor called me and stated that after talking with management, the issue would be completely covered, there would be no cost to me, and that they had the window in stock and could have it completely repaired in about three hours. This act of taking care of the customer is nice to see and puts my faith of going to this dealership for future issues. Thank you.
Richard J.
BONNERS FERRY
Business Response
Richard, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
You promised what you told me you were going to do. Did a great job. Thanks
Tony M.
SPOKANE VALLEY
Business Response
Tony, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Myles, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Brent in service is amazing! We have been with Brent now 15 years he always takes care of our vehicles as if they were his own!
Ryan W.
HAUSER
Business Response
Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! We look forward to your next visit! Take care!
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Confirmed Service Customer
I brought in my truck to be looked to see if I’d like to sell it back to the dealership. During this time Tim made sure to run the VIN and got the truck in to do the recalls. As always Tim was professional, quick and kept me updated every step.
Andrew S.
RATHDRUM
Business Response
Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Fast check-in, courteous service agent. Customer lounge was comfortable and the truck was serviced on time.
Michael M.
HAYDEN
Business Response
Michael, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Very professional and courteous. Good follow up...
Robert K.
SPOKANE
Business Response
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Business Response
Daniel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
We had a 1:00 pm appointment for an oil change and oil filter. We waited in the lobby until 3:30 for our vehicle. 2 1/2 hours for a simple oil change. Long wait for an oil change.
Larry D.
ST MARIES
Business Response
John, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Service Customer
Always happy with the service, got me an appointment quickly and had my truck done prior to the expected time. Thank you!
Blane C.
COEUR D'ALENE
Business Response
Blane, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
Nice woman that helped me! She was knowledgeable and addressed my concerns! I will be coming back!
Diane S.
HAYDEN
Business Response
Diane, your satisfaction is important to us, so we want to sincerely thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again soon!