628 Reviews Found
Confirmed Sales Customer
Great help finding the vehicle we wanted. Everyone was very helpful and wonderful.
Lynda K.
COLFAX
Business Response
We're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
⭐⭐⭐⭐⭐ Justin Tucker was incredibly helpful throughout the entire process of purchasing my trailblazer. He provided all the information I needed and patiently guided me until I was ready to make my decision. Thanks to Justin, I had a smooth and enjoyable experience. Highly recommended!
Kassandra W.
RATHDRUM
Business Response
Thank you for your kind review; we are happy to pass along your comments to Justin here at Knudtsen Chevrolet CO.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Matt, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
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Confirmed Sales Customer
I recently purchased a truck from Knudtsen Chevrolet and had an excellent experience thanks to my sales rep, Johnson Duplessis. He was professional, knowledgeable, and made the process smooth and hassle-free. The service was top-notch, making me feel valued and well taken care of. I highly recommend Knudsen Chevrolet and Johnson for anyone looking for a great vehicle purchase experience.
Garrett K.
SAGLE
Business Response
Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Sebastian, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Very friendly staff. Wendy made our car shopping experience very pleasant .
Kenneth R.
HAYDEN
Business Response
Kenneth, thanks for highlighting our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The lack of communication with your service department to your customers is like a two star rating. When you make an appointment for your vehicle to get diagnosed and 72 hours later. After calling multiple times in reaching out to the service advisor that was assigned to you as a customer. Trying to figure out what is going on with your vehicle. Being told that it'll take up to 48 hours. And then when you actually show up in person, they tell you. Oh, it'll be 36 to 48 hours. And then after seventy two hours you finally get an answer. Then when asked for a written estimate of what everything is on the estimate, they can't provide that for you. An itemized estimate is generally what most dealerships and repair facilities give to their customer when they're having their vehicle repaired . Personally, I don't think that knutes and Chevrolet is a bad dealership. I think the lack of communication between the service advisor in the technician and maybe the management team of how they prepare their estimates and give them to the customers could be different. To tell me that they cannot get Parts for my vehicle. When I called every other dealership in town and it's been to several other dealerships. Trying to get the same estimate and all the parts are, we're provided. As a Chevy dealership telling me that they cannot get parts from my Chevrolet. Or g m c product is kind of distasteful. Forgive my grammar for I am using text to talk..
Luke F.
RATHDRUM
Business Response
Thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (877) 270-3220 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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Confirmed Service Customer
Ii was quoted 2x $80 for an oil change. Not true. The real price is $80 plus fees. Charged me $92. Very misleading.
Bill S.
WORLEY
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 270-3220 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Very quick and helpful with questions answered.
Wayne C.
COEUR D ALENE
Business Response
Wayne, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
We worked with Connor Taylor who was amazing and did such an amazing job! Made the entire process so easy!
Dawnell C.
ATHOL
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Our salesman Justin was very helpful and knowledgeable about the car we were looking at. Everyone at the dealership was ready to help.
Thomas B.
POST FALLS
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Sales man was very helpful. The overall process was simple!
Darrel C.
RATHDRUM
Business Response
Darrel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Cody and Johnson were great. The whole experience was smooth.
Jason K.
MICA
Business Response
Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! We look forward to your next visit! Take care!
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Business Response
Nelson, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
The sales team worked hard to find the truck I wanted. They were also friendly and knowledgeable. It was a great experience.
Anthony A.
POST FALLS
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Confirmed Service Customer
Another quality experience! Brent and Lance serviced my truck kept me in the loop all in one day. Thank you!
D C.
HAYDEN LAKE
Business Response
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Good service from the service writer, however my oil change took almost 2hrs.
Eric A.
COEUR D ALENE
Business Response
Eric, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!