677 Reviews Found
Confirmed Service Customer
This was absolutely the fastest tour-around for a diagnosis/repair I have ever experienced in my 60 years of operating a vehicle! I am still of the opinion that repair costs are way out of line, but the work was fast and efficient and I am back on the road!
Greg C.
POST FALLS
Business Response
Greg, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
They were great! Worked me in for an oil change and my car was finished in a very timely manner!
Lori E.
FAIRFIELD
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Vehicle serviced at appointed time & finished in a timely manner.
Sandra G.
HARRISON
Business Response
Sandra, we are very happy we could provide you with a positive experience! Thank you for choosing Knudtsen Chevrolet CO. and we hope to see you again.
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Confirmed Service Customer
Chris is a great service manager. I was totally impressed with him!
Daniel C.
NINE MILE FALLS
Business Response
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Knudtsen Chevrolet CO.! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Our back latch was again having trouble , we had it brought in roughly a year ago for the same issue. We dropped off the car and didn’t hear anything for 2 days. Once we did hear back they said it was something totally different and that it would cost $2000. I talked to my mechanic that has worked on our car outside of the dealership and he quoted me $84 for the replacement piece. Talked with the dealership again and then they informed us that they were NOT able to open the back rear door at all. It’s a Chevy Tahoe and it’s at a Chevy dealership? How can you not open the door? Dropped the car back off and they messed around for 2 more days and then all of sudden told us it is all working fine and dandy. Little did they know that we have an automatic start on the vehicle and we can see when and when the car is started. It sat for the majority of the time it was in their possession and only started/stopped a handful of times. At the conclusion, they tried having us pay close to $400 for apparently telling us everything was fine once we told them we are not paying for something ( $2000 ) for what they had dealt with and fixed roughly a year prior. Overall, horrible experience, horrible communication and or understanding. They totally tried to take advantage of my wife and our lack of knowledge of vehicle automotive work. WILL NOT BE BACK. Which sucks because we really trusted that the dealership would not try and rip us off.
Paul N.
CDA
Business Response
Our manager would like to speak with you more regarding this matter. Please reach out to us at (877) 270-3220. We look forward to hearing from you.
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Confirmed Service Customer
Service person was great. Friendly and helpful
Deborah P.
SAGLE
Business Response
Deborah, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The team was helpful as for getting me a ride home and back. However the liner is not 100% fixed. It’s not snug into the corner.
Leta D.
POST FALLS
Business Response
Leta, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
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Confirmed Service Customer
Ask your dam service Manager or the New guy in financing. The problems started before the 85,000 miles that "I WAS NOT TOLD ABOUT". Do you think the problems just happen over night? I was told when I got the car the warrantee was for the LIFE OF THE CONTRACT was not told anything about 85,000 miles. Had a service at about 82,000 and told them to check transmission was told they changed the fluid that is was dark at that time and the shuttering stopped then at about 87,000 it stared to return slowly. as far as the brakes Knudtsen was the only one that had added fluid on my records so who the hell contaminated the brake system sure the hell was not me. Any HELP Chevy Corp. can do would be helpful. Chevy you know you have had trouble with your transmission that is why I got rid of my last Chevy and I was told when i bought my new one that the troubles had been addressed. Guess not BUT DO YOU CARE?????
Steve R.
SPOKANE VALLEY
Business Response
Steve, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (877) 270-3220 so we can make your experience a positive one.
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Confirmed Sales Customer
My wife and I enjoyed our time finding a new vehicle
Jonathan S.
POST FALLS
Business Response
Jonathan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Gary was knowledgeable and let us all sorts of questions.
William B.
POST FALLS
Business Response
William, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. Thank you again for choosing Knudtsen Chevrolet CO. and we hope to see you again.
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Confirmed Sales Customer
They treated us as we wanted - took time to show and test drive a few vehicles a and we got a great vehicle
Robert R.
CHELAN
Business Response
Robert, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Chris N. is an expert in customer service! He definitely deserves a raise/promotion!
Karie H.
POST FALLS
Business Response
Karie, thank you for your kind review; we are happy to pass along your comments to Chris at Knudtsen Chevrolet CO.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Got things handled on my new t to. Installed my lite bar & works nicely!
Jim L.
POST FALLS
Business Response
Jim, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Larry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Richard, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Good timely turn around for my first C8 service!
Ray W.
CHEWELAH
Business Response
Ray, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Tyler and Leon were amazing. They understood and empathized my circumstances and helped us get into a vehicle that suited us perfectly.
Richard H.
DALTON GARDENS
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Confirmed Service Customer
Our vehicle was serviced and completed on time. Staff is very friendly and explained all the service that was needed at this time.
Thomas L.
HAYDEN
Business Response
Thomas, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Geoff and the others I worked with were great. This is the 2nd time I have purchased a truck at Knudtsen and would recommend the dealership for anyone looking for a Chevy
Eric L.
LAKE TAPPS
Business Response
Eric, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.